Product Liability and Insurance

We have a perfect program of product liability and insurance. As part of the risk management strategy we purchase the insurance policy from the leading insurance companies or the local well-known insurance companies, in case there is any incident there is reliable and trust-worthy insurance companies to follow up and pay the compensation.
 

Effective Pre-sales Services and Perfect After-sales Service

Team and Effectiveness

We have a strong sales and marketing team with excellent professional staffs, this enables us to receive and process the information effectively, and can provide the feedback within 24 hours.

Oversea Offices

Year 2008, Sales Office was setup in North America, and we prepare to have an office in Europe, this helps us to have much better understanding with the market needs and provide better services to our customers.

Product Instruction and Reference

The well-built internet site and product instructions enable the agents and the end users to assess the information needed and have an effective channel for complaint as well.

Professional After-Sales Team

In SCTR we have professionals to do the follow-up with the after sales services.
We choose the competent agents to provide excellent services to the outlets and the end users.